The Small Print

What else might be important

When can I check in? Are dogs allowed in the hotel? So that you can begin your holiday in as relaxed a fashion as possible, we have summarised all the most important information for you here:

About your stay...

Prices
Our rates are per person and day on half board, including all the Alpenblick Services.

Extra charge for double room in single use: € 20

Children’s rates and reductions when sharing a room with two guests paying the full rate:
0-2 years old: € 20 per day on half board
3-7 years old: -50%
8-14 years old: -30%
from 15 years old: -15%

 

Tourist tax
The tourist tax of 2,90 € per person/day is not included in the price.

 

Means of payment
We accept cash payments (up to € 5.000), check, credit cards (Visa, Master-Eurocard) and advance bank transfer by agreement at the reception.

 

Holiday Pass
Our guests receive a Holiday Pass with which they can make use of all public transport within South Tyrol free of charge. The pass also includes a colourful weekly programme of activities and discounts for a multitude of services.


Lost Property
Have you arrived home safely but noticed that you have forgotten something? Then simply fill in the form under www.foundandsend.it and have your missing items sent DIRECTLY to your home.


Reservations
Your reservation will only be considered binding after receipt of a deposit of € 300 (down payment).


Bank details
Hotel Alpenblick, Hartmann Großgasteiger
Raiffeisenkasse Tauferer Ahrntal
IBAN: IT 78A 08285 59061 000300001546
BIC/SWIFT: RZSBIT21040


Cancellation terms
Please let us know in good time if you have to cancel or postpone your holiday.

  • Cancellations less than 4 weeks before the start of your holiday – 30% of the total price.
  • Cancellations from 7 days to 24 hours before the start of your holiday – 60% of the total price.
  • In the event of late arrival or early departure – 80% of the price for the unused vacation days.
  • In the event of a no-show 100% of the total price

 

Checking in & out
Rooms are available from 3 p.m. on the day of your arrival. Please vacate your room by 10 a.m. on your day of departure.


Reception
We are open every day from 7.30 a.m. until 9 p.m.

 

Parking
On request we can reserve an underground parking space for a charge of € 4 per day. Furthermore, a free parking area is available directly at the hotel.

 

Dogs
Dogs are very welcome if pre-booked. We make a charge of € 12 per day (excl. food) for your four-legged friend. Unfortunately dogs do not have access to the wellness area and restaurant.


No smoking policy
We ask for your understanding that guests are not permitted to smoke in our rooms and public areas. Our hotel has its own smoking room for smokers.